Privacy Policy

1. Introduction

RubyCoded Solutions (Reg. No. 202303143162 (AS0464971-U)) ("we", "us", or "our") operates the Subang Jaya Community website at subang.com.my. We are committed to protecting your personal data and respecting your privacy in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Data Controller

3. What Data We Collect

We collect the following personal data:

• Newsletter Subscription: Email address when you subscribe to our newsletter
• Contact Form: Name, email address, subject, and message content when you submit our contact form
• Usage Data: Basic website analytics (page views, browser type, device type)

4. How We Use Your Data

We use your personal data for the following purposes:

• To send you our newsletter with community updates, events, and local news
• To respond to your inquiries submitted through our contact form
• To improve our website and understand how visitors use it
• To communicate with you about community matters

We will only use your data for the purposes you have consented to.

5. Data Sharing

We share your personal data with the following third-party service providers:

• ConvertKit: Our email service provider, used to manage and send newsletters. ConvertKit's privacy policy can be found at convertkit.com/privacy
• Resend: Our transactional email service, used to deliver contact form submissions to us. Resend's privacy policy can be found at resend.com/legal/privacy-policy
• Cloudflare: Our infrastructure provider, used to process contact form submissions securely. Cloudflare's privacy policy can be found at cloudflare.com/privacypolicy

We do not sell or share your personal data with any other third parties. Contact form data is not stored permanently - it is only processed to send you a response.

6. How We Obtain Your Consent

Newsletter Subscription (Double Opt-In)

We use a double opt-in process to obtain your explicit consent for newsletter subscriptions:

1. You submit your email address through our newsletter signup form
2. You receive a confirmation email from ConvertKit (our email service provider)
3. You must click the confirmation link in that email to complete your subscription

By clicking the confirmation link, you provide explicit consent for us to collect and process your email address for newsletter purposes. ConvertKit maintains timestamped records of all subscription confirmations, which serve as proof of consent under PDPA requirements.

Contact Form (Implicit Consent)

When you submit our contact form, you provide implicit consent for us to collect and process your personal information (name, email, subject, and message) to respond to your inquiry. By submitting the form, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.

7. Data Retention

• Newsletter Data: We retain your email address until you unsubscribe from our newsletter. You may unsubscribe at any time using the unsubscribe link in any newsletter email, or by contacting us directly.
• Contact Form Data: Contact form submissions are not stored permanently. Your message is processed immediately to send us an email notification, and then discarded. We retain your email in our inbox only as long as necessary to respond to your inquiry.

8. Your Rights Under PDPA

Under Malaysia's Personal Data Protection Act, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Withdrawal: Withdraw your consent at any time by unsubscribing
• Limit Processing: Request that we limit how we process your data

To exercise any of these rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: